• Be directly responsible to the IT Manager or Assistant IT Manager 
• Perform IT technical and help desk support, daily on-site administrative duties 
• Provide software/hardware installation services, troubleshooting, technical documentation of IT related tasks
• Assist in the operation of IT and Audio/Video equipment
• Assist to undertake inventory stocktaking exercise
• Provide in-house training for end users
• Undertake any other related duties as required

• Diploma in IT or related discipline
• 1 year's experiences in technical support for IT is preferable    
• Hands-on experience in PC support, Microsoft Windows, Microsoft Office
• Good knowledge of Windows/Linux servers administration
• Good knowledge of networking products: Firewall, router, switch and Wi-Fi access point
• Has IT network cabling and configuration experience is a plus
• A proactive team player with good interpersonal and communication skills
• Know how in problem-solving and the ability to work under pressure

For interested parties, please send the applications to recruit@heephong.org
(Personal data collected will be used for recruitment purposes only)