• Plan and develop donor retention programmes, events and campaigns and maintain good relationships with donors
• Provide administrative and operational support to the Monthly Donation Programme and online general donations, such as donation transactions and receipt preparation
• Support the donation system enhancement project 
• Handle donor and public enquiries (phone, mail and email) and follow up potential donors' appeal
• Manage and ensure accuracy of donors' database including data entry of donation records
• Prepare monthly report and MIS report
• Help developing donor communications including newsletters, invitations, direct and online appeals, solicitations, acknowledgements, proposals, etc.
• Handle ad hoc projects as assigned

• Bachelor Degree in Social Welfare, Business Administration, Database Marketing or any other related disciplines
• Minimum 5 years of relevant working experience in donor / customer services, administrative support 
• Detail-minded, good analytical skills and able to work independently
• Outgoing and energetic, self-initiated and responsible personality
• A strong team player, well-organized, independent and multi-tasking
• Good command of written and spoken English and Chinese
• Proficiency in MS Word, PowerPoint, Excel and other Microsoft Applications

Candidate with less experience will be considered as Corporate Development Officer

For interested parties, please send the applications to recruit@heephong.org
(Personal data collected will be used for recruitment purposes only)